Shipping & Insurance

Shipping Carrier

DHL Express provides real time tracking, signature is required upon delivery.

Orders are shipped from Malaysia.

Estimated transit time to anywhere in the world after dispatch:
an average of 3 to 5 business days

There are no duties and taxes incurred for United States and Australia.

 

Insurance & Shipping Rates

A separate Paypal invoice will be sent to you, should you need to purchase insurance. This covers against loss and damage.

For items valued up to USD 999, insurance will be a flat rate of USD 15.

For items valued above USD 1000, please get in touch with us for an accurate quote.
(not more than 2% of total value)

We offer the best and lowest rates for shipping + insurance with DHL Express. These rates are much lower than your local standard shipping rates.

Free worldwide shipping for items weighing up to 800 g, with exception for special/odd shaped items that require larger packaging. In which case shipping is calculated based on the dimensional weight.

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Delivery Days

Tuesday, Thursday and Saturday ( subject to public holiday and weather )

You will receive a shipping notification via e-mail after your order has been shipped. This will include a tracking number and expected delivery date.

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Shipping Regions

We ship worldwide except Israel & North Korea.

Shipping Disclaimer

Please make sure you include all relevant address information (floor, suite, apartment #, etc). In the event you need an address correction, please contact us immediately.

Any orders that are re-directed due to an incomplete or incorrect address will be charged a $10 re-routing fee.

Temple of Alchemy cannot be held responsible for orders that are deemed undeliverable due to incorrect address etc. You will be responsible for all shipping charges, including duties, taxes and/or customs charges that were incurred while shipping, if the parcel gets re-directed back to us. These charges will be deducted from your refund.

Please check on tracking updates to know when to expect your delivery.

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